FAQ - Frequently Asked Questions

What are your Covid-19 precautions?

How much is the retainer for a session?

What are your Covid-19 precautions?

A: We adhere to the latest Covid-19 restrictions within the province & in the province photographing. We wear a mask when we photograph, keep distance when able, sanitize ourselves and equipment/props between clients. We ask to re-book of any health concerns according to the health guidelines or in self-quarantine.

Can I purchase prints from you?

How much is the retainer for a session?

What are your Covid-19 precautions?

A: YES absolutely! We value a good quality print from our lab and we know you would to! These prints are from a Canadian print lab that we have used for many years and are confident in the quality. WE recommend using our Lab in Canada, as we support Canadian businesses. They get shipped straight to your home.

How much is the retainer for a session?

A: The retainer is only $50 to secure the date/time of your photography session of choice (non-refundable), Remainder balance due 48 hours before session.

Weddings: For Elopements we require 50% of the total package price ($100 of the deposit is non-refundable). Full Wedding days we require $500 deposit ($275 of the deposit is non-refundable). Wedding elopements & full wedding days remainder payment is due 30 days of the scheduled session date. Payment plan options are available.

Do we have to sign a print release?

How much is the retainer for a session?

A: Yes, upon a signed print release Barrie Jane Photography gives you the permission to develop your images at a facility of your choice, we are not responsible for the processing of your product from ink quality, paper or delivery of your photos. You may purchase prints from our Lab. Pricing is very cost efficient for you once you are a client!

When can I expect the images?

Do we have to sign a print release?

When can I expect the images?

A: All images from your session are edited and proofed. Then are emailed to you in high resolution in an online selection gallery for you to view. You will receive your images within a timely manner - typically around 2 weeks for family documentary sessions & 4-6 weeks for wedding images unless otherwise notified.

How can I get a FREE print?

Do we have to sign a print release?

When can I expect the images?

A: THAT'S a great question! WE love giving out a FREE print from your session. A few days after your session we will post sneak peeks on our Facebook page: Barrie Jane Photography, and write about the fun time with your family. Once you receive the allotted reactions (Likes, hearts etc) to your original photo on the page we reward you with a FREE print from your session. PRETTY great right!

How long is my gallery online?

A: Family Sessions are online in a selection gallery that is password protected and online for 30 days to view in your Viewing Gallery. You will be sent a friendly reminder email that your gallery is expiring about 1 week before your 30 Days. Once you have confirmed your gallery, we send out the PIN with download instructions for the gallery/selected images and you have 7 days to download with the PIN assigned to you.

Weddings/Elopements are online for 3 Months in your Viewing Gallery. One you have viewed the images and are happy, we can email the download instructions with PIN. After the download email has been sent you will have 7 days to download, after the 7 days there is a fee of $45 to reopen the gallery.

Do you charge extra for KM's?

How long is my gallery online?

A: contact us to discuss details of where you are requesting photos if it is not in our surrounding area. We charge $35 per hour round trip for extra travel.

Who can request access to my online gallery?

I'd like to reopen my gallery and its beyond my 30 days?

A: We get many questions with extended family or friends requesting images from YOUR session. Especially from Weddings or your Family images they see on our Facebook. Our contract is solely signed with YOU, and respect our clients privacy, we don't allow others to download or purchase them. Upon your approval we can allow them access to purchase prints only. Our online gallery is password protected to enter and view based on your package - we encourage you to share your gallery through our webpage here, https://barriejane.ca/view-your-gallery and share with them the password and they can have a VIEW only access as our images are fully watermarked to protect from any 'screenshots'. If you would like them to purchase their own prints, we can set them up for them upon your request.

I'd like to reopen my gallery and its beyond my 30 days?

A: Yes, we can upload your images again from your session if your viewing gallery has been expired beyond the 30 days or Wedding/Elopements of 3 months. We do charge a $45 fee and can reload your images for another 30 days or 3 months that is password protected. Please note that 60 days from your session date we purge the images from our hard drive, and keep only ones for advertising purposes - these images are selected at the photographers discretion. NOTE: images are purged from the photographers hard drive after 2 months and only a selection are kept for the photographers use.